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ISO 9001 quality management system

by | Jul 31, 2023

ISO 9001  quality management systems

The ISO 9001 standard is an international quality management standard that is applicable to any type of organization in any sector or activity and, regardless of its size, due to its great flexibility, it is fully compatible with the management characteristics of any existing company.

ISO 9001 is the most extensive and applicable global management system standard.

Today, it is used by more than 1.2 million organizations as a tool for more efficient and profitable operations, creating a reference framework for providing reliable products and services, processes with consistent performance and continuous improvement in the long term with a focus on customer satisfaction.

The implementation of the ISO 9001 standard is carried out by preparing analyzes and diagnoses about the specific situation of each company, which is generally carried out through internal audits.

A quality management system should be based on clear and concise objectives and previously identified needs.

What are the benefits of ISO 9001 certification for your company?  

The ISO 9001 standard certification is an internationally recognized quality management certification that sets the guidelines for a management model, analysis and continuous improvement to provide better and more efficient services to customers.

By using this certificate, you will be able to offer more security to your customers in all processes.

In addition, you can use these certificates for public contracts and international companies that require these certificates in the specifications of the contracts.

ISO 9001  standard quality management certification procedures

Naturally, every company needs quality management consulting to achieve ISO9001 certification. The nature of the product, the design and development process, and the responsible personnel are usually aspects that distinguish one process from another. However, if we look at it from a general perspective, this type of counseling has certain steps.

The stages in which ISO 9001 consulting implementation services are divided are as follows:

1) Primary study:  

Consulting is based on a preliminary analysis, which is usually reflected in a report that describes the internal processes of the organization.

This is the first contact between the consultant and the company, which requires a reasonable period of adaptation and assimilation of the environment.

This stage, which leads to concrete actions, requires observation, receiving information, interviews, etc. This advice is based on a preliminary analysis, which is usually reflected in the ISO9001 report.

2) Education:  

Both the consultant and management are responsible for training each person who will participate in the ISO9001 implementation process.

Although the decisions should be communicated to the majority of the company, the most ideal task is to designate a person in charge and a group of colleagues to implement.

3) Documents:  

Implementation of QMS – design and preparation of documentation

The development and implementation of the system is the stage in which the documented information and records required by the ISO 9001 standard are prepared, and during this stage the training of the personnel involved in the quality management system will be done.

For some companies, consulting is the first approach to quality management.

In these cases, after the initial analysis, the consultant must prepare a document that includes the organization’s quality plan and participate in its approval and discussion process. Everything that comes later will be based on that document.

4) Management review:  

In the next step, taking into account the parameters set in the ISO 9001 standard, the consultant initiates an internal audit to prepare the company for the certification process, working on meeting the requirements and adapting the proposed indicators.

These tasks should be recorded in a report of achievements and activities, which in the short term will be the basis for hosting an audit by an organization such as ISO.

An expert consultant examines the company to identify management processes and organizational boundaries that affect quality.

In the same way, a work plan will be made in which the responsible persons, deadlines and activities to be carried out are specified.

  internal audit

After the completion of the implementation of the international standard ISO9001, it is necessary to carry out a follow-up and evaluation, which allows the confirmation of the actual degree of conformity of the organization.

An expert consultant will conduct an internal audit to assess the effectiveness of the system and identify non-conformities and correct them prior to the certification audit.

5) Certificate:  

However, in other cases, consultation is not limited to action at an earlier stage of the certification process. If the parties agree, the consultant can accompany the company in the audits of the International Standard Organization and in the next stages. Their work will include proper follow-up of actions and making recommendations.

Certificate support

A consultant assigned to your company will be present during the certification audit and will always help you to complete the process successfully.

Expert consultants will address and resolve any needs that may arise during the design and implementation of the quality management system.

The extensive experience of our consultants allows us to use a very flexible method for companies that work with you as a team to achieve the desired goals.

Summary  

In some cases, when companies do not specify their goals or priorities in quality management, it is necessary to use consulting services. The goal is to create a mechanism for continuous improvement and improvement of the process indicators of the company.